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Questions on Cuba holidays
"Do I need a visa for Cuba?"
No matter which country you are from - you always need a visa when entering Cuba. Citizens of the EU, the USA, Japan or Australia only require the so-called tourist card, which we can send you together with your other travel documents. If you are not sure whether your nationality requires more than the simple tourist card, please contact the Cuban embassy in your country.
"Is is true that one needs to show proof of health insurance upon entry?"
Unfortunately, yes. Since May 1st, 2010, whoever cannot show proof of a health insurance for travelling abroad which also includes Cuba, must take out insurance on the spot. Costs: approx. 3.- euros per person per day.
The Cuban consulate in Germany has given us the following information: "As a rule, the confirmation which you have received from a German insurance agency is sufficient. This is particulary the case when your stay in Cuba is shorter than 45 days and you fly directly from Germany." So, either simply bring a copy of the policy or get a confirmation from the insurance agency that Cuba is included in the service portfolio. North American insurance agencies exclude Cuba.
We assume that what is valid for Germany is also valid for other countries. So, we advise you to pay detailed attention to assuring that Cuba is included in your insurance policy. (Like all information concerning your travel documents, this remark is not legally binding)
"Do I need more insurances before travelling?"
This is up to you. We are obliged to inform you about the fact that there do exist travel insurances that are usually not necessary... Still, in case of a serious illness or if you have to cancel the journey for unexpected reasons, you would have to bear the costs entirely. In order to avoid such circumstances, we recommend a travel cancellation insurance policy for all services included, also for the flight you have booked.
"Do I need vaccinations before travelling to Cuba?"
Cuba does not stipulate any vaccinations at the moment. Cuba keeps being one of the top countries regarding hygiene and health system in Latin America and the Caribbean.
"What currency in Cuba?"
The legal tender in Cuba is the "Peso libremente convertible" (CUC) since November 2004. Cuban government is fixing exchange rates. A 10 % "charge" is calculated, if you change US-Dollars. If you change any other currency like Euros or Pound Sterling no charge is calculated. In Cuba you can pay with credit card without any problems and you can also go to the bank and get cash. Please note that credit cards or traveller checks made out to an American bank are not accepted.
"Why doesn't DyM sell any plane tickets?"
Nowadays, a lot of customers prefer to buy the tickets themselves. Internet agencies and specialized travel agencies can offer flights with renowned airlines for prices we cannot get. Our travel packages concentrate on the services within the country you are travelling to. There, our experience and our pre-selection can actually provide an added value you can enjoy.
"Why do you offer your travel packages usually only with breakfast?"
We don't want to limit your freedom of choice and we don't want to burden your purse excessively. This is why we offer half-board only where you cannot find an alternative eating location anyway, for example on a small island. In cities and touristic areas you can always choose between different restaurants. Plus: there are no agency discounts for hotel meals. If we charged you the meals, the prices would increase excessively and you couldn't choose your favourite place. Some of our customers also prefer to prepare their own meals in apartments or aparthotels. If you want to eat a lot of vegetables, you should choose this possibility is the most convenient for you. There is a big variety of fruit and vegetables on the farmer's markets which isn't usually offered in hotels or restaurants.
"What's the weather like in Havana?"
Nice and warm! Of course, there are differences. Sometimes, the temperature can drop to 10-15 degrees Celcius between December and March. The winds coming from the North are called Nortes and they bring the colder air. But normally they don't last for more than 3 days. This is the best time to admire the waves breaking at the Malecon! However, it is usually hot and humid in July and August. It is hard to tell the season with most rain in Cuba. But normally, the sun reappears quickly after a tropical rain.
"Are there hurricanes in Cuba?"
There are hurricanes in Cuba just like in the whole Caribbean area. They usually turn up between August and November. But the risk to get into a hurricane is as small as to get bitten by a shark.
"Can I book separate services, like a course without accomodation?"
No problem. You receive more information on the pages of our individual journeys. You can book several services and combine them to an individual package deal if you like. Please feel free to ask us for advice. If you book several services, we can usually offer you a much better price.
"Does DyM offer airport transfers?"
It is easy to travel from the airport to your accomodation in Havana or in Santiago de Cuba by taxi. The taxis run with taximeters. The fee Havana Airport to your private accomodation would be for example 15-25 CUC. In case you take a taxi please make sure that the taxi driver does not turn off the taximeters when arriving at the accomodation in order to earn a bit extra money. If this should happen, don't become angry and allow him the small tip... We can also organise a personal transport for you.
"What sort of presents should I take to Cuba?"
This is a difficult question for us to answer. Of course, the Cubans like cosmetics, pens and sweets. This is one aspect. The other one is that every form of presents underlines the economic gap between the Cuban and the tourist. But it's up to you how you deal with this topic...
"Where do I get more advice on Cuba?"
We recommend the purchase of a travel guide inorder to get the basic information. For a more individual travel planning, we recommend our personal consultation. No matter if you book one of our services or not - first hand information can save you from quite a lot of hassle and it can help you save a lot of your travel budget.
"Can I get a catalogue of the DyM travel offers?"
Unfortunately, you can't. We started to work exclusively via internet years ago. Due to our specialized programme, we have customers from all over the world and we are proud to be able to inform them at any time by our travel pages in the internet.
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